TLC Landscape Services

I have been trying for over 4 months to get TLC to complete work that Matt already charged my credit card for. TLC had been cutting my grass for over a year. They were never dependable but I am not one who needs his yard kept immaculate and they are very inexpensive so I only complained when the grass got unsightly. When I needed to have some trees cut down Matt asked if he could bid on the job. Matt underbid the other companies and I awarded him the job. They did not do all of the work required (left big stumps in the yard), what they did took weeks longer than expected, their equipment damaged my driveway, hydraulic fluid leaking from their truck made bare spots on my yard where nothing will grow, their truck left tire marks everywhere it went, they broke steps leading up a hill on my property, they broke the slate walkway in a garden area, and they even dropped a tree on my next door neighbor’s garage. After a number of unhappy e-mails from me, Matt came to my house and told me that he would make everything right and do the fall cleanup as restitution for the damage to my driveway. His crew came, did some (very little) of the work that Matt had promised and piled all the leaves from my yard on the front edge of my lawn. Now I am concerned that I am going to get cited by the township for the leaves going into the street. I believe I will end up in small claims court before this is over. more

Normally, I wouldn't go out of my way to write a negative review about a company, even if I was generally displeased with the work they had done for me, but the grass-cutting service I received from TLC Landscaping was just so poor, so unprofessional, that I feel compelled to tell people not to hire this company. The owner (Matt) comes across as a nice enough guy, but he is astoundingly unprofessional and unreliable. He'd show up, not according to the schedule we agreed upon, but, seemingly, just whenever he felt like it, do a half-assed job, and, then, we never knew how many weeks would pass before we'd see him again. And trying to get in touch with him was a constant frustration for us; he doesn't seem to like extending the common courtesy of returning phone calls to his clients. There are so many well-managed and respectable landscaping companies in the area -- TLC is simply as bad as you can get. I'd strongly advise you to look elsewhere for service. more