I finally stopped going to this company altogether after so many bad experiences. First, don't bother trying to find products here, they are always out of stock. They kept using the ""remodeling"" excuse and that they were trying a new ordering system. I actually came in on a day when it seemed like 20 employees were in the store (what appeared to be the more corporate side of the company) all seeming dumbfounded about the store set-up and ordering, yet they left what seemed like one cashier to run the store and ignoring fellow customers clearly looking for additional help with it nowhere to be found. Throughout the course of this unpleasant experience, I also witnessed what I'm guessing was a female manager and her boss, criticizing the lone employee about her explanation she gave about a product in a rude and patronizing fashion. Maybe that's why they can't keep anyone of quality on staff, I certainly wouldn't put up with that. How many suits does it take to fix this stores ordering problem-tbd. While I have had a couple of young women in the past who were helpful, neither of them are there anymore and the turnover of employees is insane-a new face everytime I would come in, which makes me wonder about a company who can't staff/keep good employees in this economy. The final straw while I will NEVER shop at any Super Supplements came after a King 5 news special about how the company snubbed a women who worked with autistic children out of a promised donation of $400 due to her inadaquate non-profit status. You would've thought that a company would make right on their mistake and quietly award her the money from their own pockets, but god forbid they might miss that tax write off, it took ""Get Jesse"" for them to make right on their mistake. If that isn't telling of a company's values, I don't know what is. There are still a number of great local vitamin shops on the Eastside and Seattle-the kind of store Super Supplements USED to be. I would much rather pay a buck or two more to help a company more focused on their customer than making $$$, cutting corners, expansion and ineffectively stocking products than go to Super Supplements.
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