Subaru Of Las Vegas

Buying a car has a lot to do with contracts. When you buy a car from this Subaru of Las Vegas be prepared to have to take a good hard look at what your signing and Never let them make you sign for a second time. First off don't let this discourage you from buying a Subaru. My advice rather is buy one from CA or AZ. First off let me give you a bit of a back-round if the tag says window tint, back up sensor or any other add on to the vehicle and it not put on before you leave the dealership don't expect them to ever put in on for you. Rather either have the car price reduced or don't buy the car or sign for it until it been added. THERE IS NO SUCH THING AS LIFE TIME OIL CHANGES. don't fall for that one. Don't let the salesman swing around a screwdriver on your walk around/vehical expection and expect them to fit it. Don't expect the to pay your trade in a timely manner with out having to call them everyday to find out what going on and if or when it going to be paid off. Don't expect a call back from you salesman ever. Unless they are trying to buy a 10 from you in their survey. Instead the text message has taken to their professionalism and expect them to be sometime after or on 8 at night. Lastly but not least if you owe 19700 on your trade make sure the put 19700 on the contract or you'll be left to pay the balance of the trade. EXPECT to be treated like someone who can be bought for the survey. I bought 6 car counting this one and this dealership is the most nonprofessional, dishonest and will out right lie about the most insignificant things. IE life time oil changes, I was going to buy the car no matter what so why lie about it? Or how about ""When we call Volkswagen they gave us a different pay off amount."" I have records time and date that they called and never was Subaru told 19000. even. Like I said it worth the drive to go somewhere else to buy a Subaru. My bother actually lives near by bought and owns a Subaru from another dealership and has never had the problems that I experienced at the Subaru of Las Vegas dealership. more

Very long story short: Cons: Poor customer service, untrustworthy, very expensive more

This site limits the number of characters for each review, so I don't have the space to write about every issue I've had with these guys. IMO, it is a mistake to own a Subaru in Las Vegas, since you will need to deal with this service department, no matter how much I like Subaru vehicles. Believe me when I say this is just a sampling of my issues: Cons: Service Department more