Standard TV & Appliance

I have purchased from the old Beaverton store before-and was never unhappy, but recently I went to the new Beaverton Standard TV & Appliance and WOW! It is beautiful! There is a huge selection of appliances to choose from and great sale prices. I got the best deal on a chest freezer, which was delievered just when they said it would be (plus they took away my big old freezer for free). Everything was all set up and all the packaging was taken away. Everyone I worked with from the salesman to the clerk staff to the delivery men were friendly and helpful. \r \r In the new store there are sample kitchens that show how things look together...and there are chefs that teach cooking classes right there. I came away with some great new cooking ideas as well as my freezer.\r \r I was impressed with the sales staff's knowledge about electronics... I looked at BOSE and LD equipment and the salesmen explained a lot about the home theater components. I know where I'll be making my next purchase of TV and sound equipment. \r \r The new store is near Cedar Hills Crossing so it's really convenient--and their prices are mostly better than Best Buy, Home Depot and Sears (I think they even match prices if they're not the lowest). It's a great place to shop for appliances, TV and sound equipment, and even really nice mattresses. more

We had previously been to Standard TV and Appliance and been totally ignored, so we had doubts going in. After recommendations from our peers we decided to give them one more shot. Oh what a mistake that was! We purchased 4 new appliances for our home - all overpriced, but they did matched Home Depot and Lowes prices. We were excited to hear they would deliver and install the appliances for only $59 - that's what the sales person spilled to us anyway. Apparently they don't install gas appliances! Our sales person, Manrique Leon, was well aware of this fact but failed to let us know. Upon the delivery/installation we quickly realized they were not going to install our gas appliances, which is very unfortunate because that was one of the main reasons we decided to purchase from them. On top of that they delivered the wrong connection kits. After speaking with a very rude manager at the 82nd store, they basically gave us the finger and told us to pick up the proper kits ourselves from one of their warehouses, being that they were out of stock in-store. We were not offered any kind of refund on the delivery/installation service and they made no effort to help us in any way for their mistakes! After this terrible experience, there's no doubt we will never do business with Standard TV and Appliance again. Cons: Terrible customer service. Terrible sales experience. Faulty delivery. more

We have been communicating with Standard trying to get some questions answered as to horrible customer service issues we have experienced for the last 8 months (yes, I said EIGHT MONTHS)! No one is able to answer our questions and no one will take the time to respond to us... it has been passed from person to person with no one taking responsibility. \r \r Purchasing appliances from them was fine... it is when the appliances didn't work that we had MAJOR issues with the store... every person we have come into contact with has been terrible!\r \r If you buy from them pray that your appliance never breaks down! Cons: Terrible Customer Service more

It's been a while since we shopped for The salesman was very very helpful and well informed. He listened to our desires, and showed us products that met our needs. He also pointed out a few things that we had not thought of. We never felt pressured. Basically we ended up with appliances which suit our needs and our budget. They were delivered and installed on time, and best of all...we didn't pay a dime for them for an entire year. (I did have to remember to pay of the loan a few days before it became due, to avoid the interest charges-- be sure to mark your calendar). What more can I say. I will buy here again. Pros: Large selection, Low prices, good sales help more