The leasing office staff has been horrendous to work with. When going to the office we were looked at as if we were stealing the staffs precious time. It took us 3 months to get air conditioning filters replaced in our apartment. We had issues when getting Dish installed. We were told by the office that we were allowed to have satellite. The office told Dish they were not allowed to install. The office staff seem to lack the knowledge necessary to provide accurate and appropriate answers or direction to the tenets of SSOL. They are quick to offer excuses or pass you on to someone else. The manager of the office has been referred to in derogatory terms by her staff when she is not around she is quite the ""witch."" There is a lack of respect in the office between the staff members which carries onto the residents.
Pros: conveniently located, amenities, good neighbors
Cons: expensive parking, not helpful staff, not enough elevators
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