South Bay Lincoln

in and out for my regular oil change.....as always - terrific service from this place!!!!! more

I've had my vehicle serviced there a couple times - one time on a coupon and one time I paid for it and I will be going back - great value for what you get and very nice people to help you. more

I've been coming to South Bay Ford's Service department for a while but just never took the time to write a review. I wanted to share my great experience with everyone. Every time I come here, the service is awesome. They are consistently great at what they do which is difficult to find in any business. The Service Advisors are knowledgeable, friendly and helpful. They really go out of their way to take care of their of customers. They are honest about the work they recommend and take care of the problem the first time. I highly recommend South Bay Ford to anyone! more

i've had my truck in for service several times, always a great experience. I get a great lunch from the deli they have and the service is good, i haven't had to bring it back for the same problem twice. more

What more could you ask for - your facility is clean, the service writers are very capable and knowledgeable. The whole experience was very pleasant and I wouldn't think twice about having my car serviced with you again. I live in West Los Angeles and it is a 20 minute ride to your service dept, but well worth it. more

We purchased a Certified Pre-Owned from South Bay Ford and received the best experience we've had. The Sales Person was great as was/is the rest of the staff. We WILL be going to this dealership for our services more

I was on vacation from Seattle and needed to drop off my vehicle for a some warranty work on a new transmission I had installed at a Ford Dealership in Kent, WA. The Seattle area Ford Dealerships don't even come close to the level of service provided by South Bay Ford. I highly recommend South Bay Ford Lincoln Service Dept. more

This is a great place to buy a ford! No rip off artist, no creepy salesmen putting pressure, just straight forward business. My husband and I came here to buy and we didn’t have to play any games. We got a great price and treated with respect. I have brought my truck in for service here and I wouldn’t go anywhere else. They are great! Even their service department is fantastic. They move fast, stay true to their word, are forthcoming with information and even provide you with a complimentary voucher for their café. No you’re not going to get stuffed here for free, but each time I go I get a voucher and can have a little treat on the house while I wait for my truck. It’s thedetails that truly counts here. At South Bay ford they have really gone beyond all other dealers to make me feel like I’ve joined a club and I get the best service all the time, every time. more

I recently purchased a new Ford Edge. I wanted something smaller than my prior SUV, but not quite ready for a sedan. The Edge is comfy, roomy and rides smoothly. The folks at SB Ford are always wonderful to work with and they love doing the pre-work finding you just the right vehicle based on what you are looking for. Bob Lowe is the Best and continues to respond to any questions that may arise. You can't go wrong at South Bay Ford. more

We purchased a new Fusion and just love it. The experience at South Bay Ford was exceptional (I normally hate going to buy cars and make my husband go down first and work out all the details) but Dan Bromley made the experience pleasant and smooth. We found the dealership to be very nice, the staff was nice and helpful. We received a free coupon for the cafe their and had a great snack before leaving. Dan was great and patiently explained the car and the Sync system w/ great detail. Highly recommend Dan and this dealership! more

This is an absolutely fabulous dealership! Since I had to wait a little while to sign my purchase documents they bought me lunch in their very own Cafe, and it was really good food. If you want to purchase a vehicle I highly recommend South Bay Ford. Their staff is friendly, helpful and considerate. The facility is clean, well maintained and enjoyable. Overall it was a terrific experience. more

This is not your regular dealership. I was in and out in less the 45 minutes for my regular servcie, plus they fed me at the resturant inside. They were busy, but still got me in and out as promised, plus everyone was very friendly. It was a great experience. I would recommend this as a place to service your car! Pros: Fast, Good $, Friendly, and they feed you Cons: ? more

I spent $5,000 for a new engine for my F-150. It took them weeks, and I had to pay for a rental car. But the new engine failed under warranty. They supposedly installed two more new engines in the truck. Both failed. The last one failed in under 1,000 miles. However, one employee admitted that they never did give me a new engine. They just kept fixing the old one, which kept failing. And they charged me $5,000 for a new one. You can imagine how I feel about this. To add to this, the service manager has been rude and dismissive the entire time. He just does not care that the truck does not run. All he was interested in was the $5,000. So I just filed a formal complaint with California's Bureau of Automotive Repair. Then I filed a formal complaint with the AAA and I filed a formal complaints with other consumer protection organizations. On Monday, I am filing an action in court. South Bay Ford broke the contract, they defrauded me, they misrepresented their repairs, they lied again and again and again, and they could not care less. This has cost me thousands of dollars and months of frustration. Pros: The building is nice. Cons: The employees repeatedly lied and misrepresented the repairs. more

We get our Ford serviced here. And though it's probably more expensive going to a dealership, I still really like it. The service people are very friendly and courteous. The two times we went the turn around on service was faster than we expected. They also give you a voucher to eat something at the restaurant inside. I was actually surprised at the variety they had on the breakfast menu. We'll definately keep bring the car here for service. more