Smooth Solutions

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6065 NW Loop 410
San Antonio, TX 78266

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(210) 493-0300
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Best

I've had 2 treatments so far and the staff has been wonderful. I've gotten my underarms, upper and lower legs and brazilian. The results so far are awesome. My lower leg hair was ...

Worst

All reviews seem positive

Highly recommend! 6/26/2012

I've had 2 treatments so far and the staff has been wonderful. I've gotten my underarms, upper and lower legs and brazilian. The results so far are awesome. My lower leg hair was so corse that my legs never felt smooth. The hair would grow back within a few hours and catch like velcro on my sweat pants (eew), and I'd get ingrown hairs and razor burn. After the first treatment I was expecting it not to work because it didn't feel like anything when they lasered me. That same day my hair seemed to grow fast as normal, so I still shaved the next day. Then from the next day on I still had to shave but my shave would last all day. As the days went on the smoothness from the shave would last about 2-3 days before I could see a few hairs and would feel the need to shave again. By my second treatment 2 months later, my leg hair was so sparse I was unsure if I should go back but I wanted to keep the schedule because my results were so dramatic. I do not want my hair to grow back like it was before. My legs have never felt this smooth in my entire adult life. I am now able to go 2-3 days with out shaving and my legs look so much better. I am light skinned with brown/black hair that showed in every follicle on my legs before but now after lasering the follicles are barely noticeable. The results in my bikini area are also dramatic. Before I could shave all i wanted and I could always see the shadow of where the hair was and now it looks like I never had hair there at all. So far I am in love with laser hair removal. Even if my hair is never completely gone the improvement in the look of my legs and bikini and the longer lasting smoothness after a shave is worth every penny! more

Reply to Iz d 4/2/2012

I am the owner of Smooth Solutions who was mentioned in the post. This was a made up review by a competitor of ours who made false claims on many different sites. Basically the claims are that we have untrained staff, caused a reaction and that I filed a claim against the State to prevent a requirement for training. 1. Everyone who does laser hair removal will cause a reaction. No reaction means no results. Sometimes you cause a little more of a reaction and the skin is injured. Anyone who tells you that they never cause a reaction is either lying to you or have not done much laser hair removal. 2. We have a very long training process for our staff. It has always been the longest training program by anyone in the State of Texas. Noone lasers a client until they are fully trained. 3. We take our clients safety seriously. We have monthly CQI (continuous quality improvement) meetings to go over reactions that occur, why they occur, and what we can do to improve. These meetings are attended by the clinical staff and all managers.I know of no other Laser hair removal company that does anything similar. 4. We have a tremendous experience with reactions. The more serious the reaction the more involved I get. We ignore no client. We try to do the right thing by our clients, but we sometimes make mistakes and have a program to reach out to those clients. If this person was a real client she never contacted us. 5. The statement about the suit against the State is a lie and defamation. I led a 9 year campaign to pass §289.302 which is a law that requires all laser hair removal technicians to be trained and certified by the State of Texas Health Department. Everyone one of my technicians are certified by the State. We are the only laser hair removal facility that has a State certified training program. I am proud of the effort we do to train our staff. My staff would be happy to tell you about our training program, its history, and what we do. Thank you more

Smooth Solutions Laser Hair Removal 9/18/2005

Smooth solutions is a clean, and very reasonably priced place to go for laser hair removal. The staff is friendly and professional. They explain the whole process to you and make you feel comfortable. They have monthly specials and are ALOT cheaper than competitors. They also offer financing. more
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