Simply Serenity Medispa & Hair Salon

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11935 West 143rd Street
Orland Park, IL 60467

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(708) 460-3701
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Reviews

Editorial review from Citysearch 3/22/2014

Would not recommend this place at all. \r I had a schedule manicure/pedicure appointment for a groupon that I had purchased. I had to wait 3 weeks bc they told me their manicurist only worked Friday and Saturday. Mind you, you are continually sent text messages reminding you of your appointment. I received one this morning confirming my appointment, however when I showed up, I was informed that my manicurist was no longer employed and the girl at the desk (who couldn't be more unprofessional) claimed that she had called everyone to inform them that their appointment was cancelled. Well, news for you young lady.....if you had called, I wouldn't have wasted my time driving to the salon. There was no apology, no offer to reschedule, no offer of any complimentary service for their lack of consideration, etc. Very poorly run salon!!! When I asked for the name of the owner and when I could reach him, I was told he was very rarely at the salon. NICE!!! \r To the owner: MAYBE YOU SHOULD BE!!! You have very unprofessional employees that will eventually put you out of business!!\r \r Think twice before booking an appointment here. Guaranteed it will be cancelled (without your knowledge) or you'll be forced to reschedule several times without success!!! more
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Additional information
  • Hours: Mon 10:00-18:00, Tue 10:00-18:00, Wed 10:00-18:00, Thu 10:00-18:00, Fri 10:00-18:00, Sat 10:00-18:00, Sun closed
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