Everyone did a good job on my old car, but there was some confusion as to the affiliation with Firestone. We use our Firestone credit card there, & we got it through this store. My husband went in and asked for a certain special that we saw on the Firestone website. He was told that they didn't have the Summer Special, but DID have a Bumper to Bumper for another price.
I wasn't there, so I didn't hear this, but supposedly we got this Bumper to Bumper service. It was not delineated on any paperwork. That is to say, it was charged, but no specifics were spelled out. I would think that SOMETHING would be of note on a 1997 car, checking Bumper to Bumper.
We had asked for the Air Conditioner to be checked, due to it not working. It was recharged, but the repair was $600, so, we opted not.
The folks here are fair & honest, but assume you know more than you (we) know.
Thank you.
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