Shafer, Candace, Md - East Arkansas Children's Clnc

I was looking for a new Internist, so I went to see Dr. Shafer. She ordered blood work, which I have done many times in the past. It has ALWAYS been covered under the $30 co-pay office visit. Dr. Shafer sent the blood to the Forrest City Medical Hospital instead of an independent lab like Quest Diagnostics or Labcorp. I received a bill for $712.70 for the lab work! I appealed to my insurance and sent a register letter to Dr. Shafer. I heard nothing back from Dr. Shafer and I was told by my insurance that it is my responsibility to find out where the doctor sends lab work. I hope this experience will stop people from using Dr. Shafer. more

Greetings this is my first time commenting.The staff at this clinic have been there for me through thick and thin,when my children were but tiny little munchkins,they went as far as to provide me samples of medicine,when one of my babies took with a very high fever,and any other problems they faced when they were sick.My children loved their staff very much,and cooperated with the whole staff with no problem each time.This clinic have known me for a very long time,even when I moved ,they stayed on top of things,and made it their business to find out my new address and phone number.If my babies got sick they responded quickly,and never turned us down,although they were booked with other patients,they always found time to work us in their schedule.Wonderful,wonderful service! Pros: Dedicated people,clean service,responds quickly to a child's needs. Cons: Sorry,no flaws for this clinic at all.... more