The service man was polite and seemed to know my Trane system, seemed is the operative word here.
He mentioned he had 4 Tranes in his house. Odd tidbit to share and I guess that makes him an expert. Nonetheless, he sort of serviced the three year old system and then was heavy on the sales. At a point I felt like it was a sales call versus a maintenance call. I have not been impressed with the last two service personnel sent to provide maintenance on my Trane system.
In the future please send someone who is very knowledgeable of the system and does not hesitate to actually service the system.
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