This store has knowledgeable assistants that really want to help the customer. I've started going there instead of the "big box" stores because they usually have the exact part I need when the bigger stores don't. I've heard them spending lots of time discussing customer's problems with the customer to be sure that the customer is getting the correct solution. They also have a neat system of wireless headsets that let them ask each other questions easily - so you can find the correct person to assist you.
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