Sam Swope Honda World

Watch this place. This is not the old Swope group. I had a pre approval from the Cadillac side of the business and was told by sales guy it would transfer to Honda World. That was not true or they did a bait and switch. It got worse from there. They ran my credit against my approval but told me they needed a credit app form with mt packet. As a veteran I was put in a bad situation because I told the sales rep I was working on a refi thus I was only going to use my pre approval amount. They ONLY care about selling a car. Even after the ran my credit multiple times the didn't even use the new pre approval I had gotten from another company. At this point I needed a car and I accepted a deal. Watch your deal, if you understand the process don't let yourself be lied to. The guy I dealt with I have know for 20 plus years who did a lot of telling me he got me when they asked for more information but he didn't do much to convey my wishes to the finance people my intent. When I signed the manager that did the paperwork acted shocked when I explained what was going on. THIS WAS BAD BUSINESS......... more

Took two hours to get two tires and an oil change... thought they were better than that... I'm suppose to be part of the VIP club... not so VIP...tons of people came after me and left before me. Not happy and will probably not come back. So so disappointed. more

This is a great establishment. So many great cars at great prices. We were treated so good the day we were there to buy my car. The people there were friendly and extremely helpful. They didn't pressure us and we took as much time as we needed to feel comfortable about our purchase. I still get birthday cards from them. It's just there way of saying thanks and keeping in touch. I like that concept. We do plan to go back and buy more cars from them in the future. more