SONS Ford Auburn

id: 28080422
marker

2305 S College St
Auburn, AL 36832

marker
(334) 246-0766
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Reviews
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( 4 )

Best

The service dept was very professional. I had a check engine light on and exhaust leak. They helped me get in and out quickly. Pros: service

Worst

They diagnose fictitious problems and purposely left actual solution unperformed to try and squeeze 2 visits out of me. Typical dirty south, your not from around here mentality. I...

Mislead and treated poorly. 6/8/2009

I was told by the finance manager that I would not incur additional charges for financing a car instead of paying cash. I had wanted to pay cash, but they insisted that I finance instead. When I went to pay off my loan, additional charges were incurred and when I attempted to resolve the situation with the dealer, I was treated very poorly by management and the owner - Tony Hudgins. I was told any mistake made was my own misunderstanding. I was told that I had no valid complaint and that I was just trying to get something for nothing. This was done in the middle of the show room. My character was attacked for no reason and I would never do business with this company any more. Pros: fair price, professional salesman Cons: misleading finance manager, disrespectful management includi more

Great customer service 7/13/2008

The service dept was very professional. I had a check engine light on and exhaust leak. They helped me get in and out quickly. Pros: service more
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