Me and my wife, who is 8-month pregnant went to Ruby Tuesday in Westminster on 02/28/15 to have some dinner. There was 20 minutes wait after which we were seated around 8:00 pm. We ordered our food in the next few minutes. After ordering our food the wait started, and it never ended. We were there until 8:50 pm and still there was no food. The server stopped by several times and told us that our food was going to be late and it should be out in the next five minutes. Well, that never happened. She also told us that she had talked to her manager and the manager will come talk to us. We kept waiting and waiting. The server said since its a Saturday night, things are hectic. Funny because everyone else around us got their food in reasonable time. It was just us who did not get their food. Finally, my pregnant wife who was starving finally left and as I was getting ready to leave the manager showed up. He did not say anything and I just told him my wife needed to eat and since it was too late we're leaving. Then I followed my wife and left the restaurant. I should have noticed the fact that only the two of us were non-whites in that restaurant and it was only our order that was delayed. The servers were providing food and drinks to everyone else without any delays and treating them nicely. We were the only ones who kept waiting for our order. I can not believe how horrible the service was. I have never waited for 50 minutes for a meal in a restaurant. Since we were both hungry and my wife could not wait any longer, we went to the Popeyes across the street and got some fast food. Interestingly their service my much better than Ruby Tuesdays'. While in the drive thru the server told us that it will a couple of minutes before our order will be ready we could wait in the parking lot and he will bring us our food. He brought our food in few minutes while it was around 15 degrees Fahrenheit outside. I think Ruby Tuesday should learn customer service from Popeyes. It was our first experience going to Ruby Tuesday
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