So grateful for how quickly Roto-Rooter was able to get to my home to address our issue! From the folks who triaged my call to the team who updated me on when to expect the technician - everyone was clear in communicating what I could expect and when my technician would arrive. My technician Jake was fantastic. He listened to my concerns, communicated what would need to be done to ensure I understood, and got the job done. He was respectful, courteous, and professional!
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