Roto-Rooter Plumbing & Water Cleanup

Mike was the plumber from stoughton, that came to my rescue. Had flood in cellar because of backup. He was very good, personable and explained all that he was doing and put my mind at ease. This is one of the best experiences I have had with a repair person and would not hesitate to call him or Roto-Rooter and also refer to family and friends in the future. Not enough stars deserves a 10!\r \r (kjl51 ""Kithee"") more

So, I had a washing machine that was backing up water into my sink and needed a plumber...FAST! The plumber we used to use had lost my confidence after the last time we used them and I needed to find a new one. I looked in the yellow pages and saw Roto-Rooter in Stoughton, and since I'm a huge fan of Ghost Hunters, I thought I'd try them. Josh, the plumber, was courteous and polite and was a very hard worker. Within an hour, the clog was cleared and I could resume my laundry duties with no more back--ups into my sink. Looks like I have a new plumber! more

\r Super work! The service technician (Frank Cormo) stopped the leak below my sink and had everything working like new. I would definitely use this service again for any plumbing problems that I might have. Cheers! \r plumber and Boston more

Fantastic service! Professional technician got the job done fast and right. I would highly recommend to anyone with any plumbing needs/problems. Thanks for a great job! more

I called Roto-Rooter, and they came out the within hours of my call. The technician, Mike, was on time, knowldegeable, friendly, really made the effort to identify and solve the problem, which he did solve, and made me feel comfortable about the job and his abilities. I live in Lowell, MA but I guess the main office is in Stoughton, MA at 175 Maple Street. I would refer Roto Rooter and especially ""my"" technician Mike to anyone! more

I needed a plumber to fix an existing problem. I called Roto Rooter and spoke with a very kind woman. I made the appointment for the next morning. Tom came out early. He was respectful, kind and professional. He fixed the problem without hesitation. I had him look over the other bathroom for additional problems. He worked very hard and knew his job well. I would recommend Tom/Roto Rooter to anyone that needs a plumber. I am pleased and satisfied with the job that was done. more

Saturday morning crisis, overflowing toilet. I call Roto-Rooter and they had a plumber at the house within 2 hours. Fixed and back to normal in another hour. Professional, courteous service; he expalined what he was going to do. I was called back after my initial call and given a exeact estimate of the ttech's arrival time. He showed up on the dot. When finished I was given a clear explaination of the problem and how it was resolved. I would highly recommend this service. more

Living in theBoston area, I had a sewer leak in my basement over a weekend. Happily to my surprise, when I called the plumber there was no weekend fee for coming out to my house. I was eager to get the plumber over here to check out my situation. Upon arrival he gave me professional advice on how to handle the problem. Upon making a decision he immidiately got to work clearing my pipes. He quickly finished his work and left and I was back to normal. Thank you Roto-Rooter. more

Boston: We called the Roto-Rooter Plumber on Saturday and he came at 7:30 AM the following morning. We felt the price was high but we had been calling plumbers for months and no one would call us back because it was a small job. The plumber was nice and friendly and took less than an hour to do the job. It was overall a positive experience! more

I'm very happy with the service I received and the price I paid. I called Roto-Rooter, along with half a dozen other Boston-area plumbers, on a Tuesday night about a clogged kitchen sink. Roto-Rooter was one of only two that answered the phone at night, while one other called me back that night but was not able to help. They agreed to come to my home on Wednesday morning. \r \r Although the plumber was late on Wednesday, his office called me twice to assure me that they hadn't forgotten about me. When he arrived, Jeffrey Woodward was very polite and got right to business. He told me that the job was going to cost $377, which I thought was high. I explained that another business had quoted the job at $150 - $250 over the phone and also waived their travel-time fee when I told them Roto-Rooter gives free in-person estimates. Mr. Woodward seemed understanding and said I could go with the other plumber if I wished, but offered to try a trick first that would only cost $145. Well, his trick worked. Yey! He also gave me some advice about how to avoid another clog. \r \r Then, I mentioned that I also had a clogged toilet and asked if he could take a look at that. He checked it out and said it would be another $190 to fix that. When I told him I couldn't afford it and I would just leave it clogged, he offered to try plunging it for me. He successfully unclogged the toilet (and discovered a missing toddler toy) and charged me NOTHING for his effort. \r \r Considering how helpful Mr. Woodward was and some kind words he offered as he left my home, I feel thankful that he treated me like a person and not just a job. I hope I don't need a plumber again any time soon, but I know who I'll call if I do.\r more

mike was great polite,great service more

The service call was made less than two hours after my initial call. The service technician explained clearly what the cost would be, what work was guaranteed, and what work would be done. I couldn't be more please with the promptness of the service. The cost was more than what I had expected but it was clearly explained ahead of time. more

Roto rooter provided an good solution to a complex problem off hours on a weekend. The plumber, Steve, worked very hard to get to the bottom of our septic/plumbing blockage and stayed until the pumping company arrived. Many thanks. more

The roto rooter plumber, Stephen, was terrific. We have a home in the Boston area that tends to have the main line blocked by tree roots. He came promptly, solved our problem, explained preventative measures and we are very pleased. The plumbing is working well now! more

Steve did a nice job when my sewer drain was backed up of course on Christmas Eve!.....Many thanks....Great Plumber from Boston!.....or was it Hawaii! more

Steve showed up on time. He solved the problem very quickly; and made very appropriate recommendations for next steps. He was very friendly. more

Roto-Rooter's Mike Nicoll showed up and tackled a stubborn drain clog. Mike arrived within the time stated on the phone by a Roto-Rooter representative. The clog turned out to be at the furtest end of a long pipe, but that did not stop Mike. Thanks to him I finally, after many many years, have a kitchen sink drain that works the way it should. \r \r Thanks Mike!! more

Today I was fortunate enough to have dealings with Roto-Rooter. My emergency was considered critical to my family whereas we had a serious blockage in our main sewer line. Extremely good representation commenced with an early morning telehone call for aid. It was well received, professionally answered and promptly identified related to the service call required. I am not a young man, am set in my ways and look to professional representation in all industries as well as trades. My dealings with Mr. Mike Nicoll on this date brought back memories of gentlemanly behavior, professional competency and a work ethic that was above reproach. The key words here being work ethic for this gentleman worked diligently and extensively until he solved my problem. I am not in the habit of expressing appreciation unless earned and deserved. This gentleman did more to eliminate my anxiety than what was ever accomplished in the past with dealings by other supposedly reputable organizations. My th more

We called and the next day had an appointment for the same week....they were very accomodating and working around our schedules. Asked in advance what our issues were.\r Once John Diamantides arrived he was able to work thru issuses with our tub and washer machine which in turn cleared slow sinks drains too. He was very informative and snaked out to the main line.\r Our shower has never drained as quickly now in the 3 years we have lived in our home. A few months ago, we had a plumber come to look at the washer line but problems continued.\r I would highly recommend their service and will use them for any future needs more

Roto-Rooter plumber showed up on schedule in the Boston area and within an hour of placing the appointment. Did not charge extra for a night appointment, or for an emergency call. The plumber was very knowledgeable and friendly. The price, however, was disappointing. I printed out a $40 coupon off their website for any service and that helped, but it was still very expensive. However, they did an excellent job getting the clog out and we haven't had a problem since. more