Northeast Valley coffee consumers beware! Roots Coffeehouse recently changed hands and is under new ownership! The new owner cares about nothing more than money! He hires disrespectful employees and invites them to treat customers like crap!
On my most recent visit - which will also be my last - my 60-year-old mother and I were insulted by a young female employee. The owner's behavior was even more offensive, defending his employee's crude conduct with a blatant disregard for decency.
Avoid Roots Coffeehouse like the plague unless you are a glutton for punishment! Better coffee and friendlier service is right around the corner at Starbucks, 29834 N. Cave Creek Road.
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