I've lived at Rockledge for many years. It's been through many owners since I moved here, but the current owners are absolutely, hands down, the worst ever. And that's saying a lot.
They ignore maintenance requests. They've even hired a maintenance 'manager' to intimidate people into not filing them or following up on them -- a big, burly, gang-banger fellow covered in tattoos who likes to try and scare you into acquiescence. They lie. They damage your apartment and will ignore their own damage, later trying to charge you for it. They'll charge you false charges on your utilities and rent, saying it's for 'some back non-payment here or there.'
The apartments LOOK nice from the outside. Many people have been fooled because of that. They also have a separate leasing office from apartment management office. The leasing office is staffed with friendly, attractive people to try and sucker you in to renting. Once you rent, though, you're only allowed to deal with the apartment management staff, a group of surly, unappealing witches who will ignore your problems completely. They split these up so that new people looking at the apartments don't see the constant line of people complaining about issues that have gone unfixed for sometimes YEARS at a time.
The amenities are often broken or inaccessible because of construction or poor maintenance. The maintenance people are untrained. The buildings, internally, are crumbly, damaged structures riddled with holes and bugs living in the walls (but don't even think about getting an exterminator to come out and fix things -- they won't pay for it). The grounds are unsafe and cars are routinely broken into and apartments routinely robbed and burgled.
I've lived in some ghetto apartments in my time. But this place would make even a notorious slum lord embarrassed.
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