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Rick Case Hyundai

4.7
283 reviews
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id: 38487112
marker

3550 Weston Rd
Fort Lauderdale, FL 33331

marker
(954) 377-4100
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Reviews
( 241 )
( 17 )
( 14 )
( 7 )
( 4 )

Best

The service was performed on schedule and correctly. My service advisor Herbie Daniel performed his responsibilities professionally, courteously and with a smile. I highly recomme...

Worst

The splash guard protecting the front of the engine was replaced a while ago. It recently came loose and I touched the bolt through the plastic hole. I requested the rep to have...

Great friendly service 12/1/2015

I made an appointment with Isaac Mishkin to bring my car in for an oil change. As soon as I got there he helped me right away and informed me of a recalled item that would be taken care of. He was very nice and would recommend him to anyone else needing to bring in their car. more
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Fast ,courteous and knowledgeable service 12/1/2015

I've had service done by a different Hyundai dealership but it never equaled Rick Case. Keep it up. more
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Great Service 11/30/2015

Great service!! I love my service supervisor David Berrios! more
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Customer Service and friendliness of the staff. 11/30/2015

Customer service is outstanding; staff is extremely cordial and attentive to your needs and request. more
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Professional 11/27/2015

I purchased my Sondai from Rick Case because of his reputation. more
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good customer service 11/27/2015

all was good, i was taken care of efficiently, however, it was a busy morning and i waited a little longer than expected. more
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Great Service 11/25/2015

Freddie was very helpful, looking out for my needs from start to finish. more
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Car ready as promised. Friendly personnel ! 11/25/2015

Immediately assisted by Service Assistant Chris Vanhorn. Paper work done rapidly and efficiently. Car war ready at time promised. more
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Service 11,000 mi . 11/24/2015

Service appointment was for 11 AM, Taken on time in a professional and busnesslike manner. Waiting area was clean, well kept. more
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A much improved service 11/23/2015

Ever since I purchased my Hyundai Sonata I have seen the improvement on the service department and this past experience was no exception. Issac was very friendly and definitely confirmed that Rick Case Hyundai is doing the absolute best to provide a great customer service. more
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New Tires 11/22/2015

Excellent and expedient service more
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Convenient location, very attentive service writers. 11/21/2015

Scheduled an appointment, arrived on time, out in a very timely manner. more
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Friendly and fast service 11/19/2015

They did my oil change and advised me of what needed to be checked on in the future, honest tips for car care. more
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***** 11/19/2015

Excelente more
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This dealership is awesome! 11/18/2015

I recently relocated from Chicago to Florida and got a flat tire. I calmly called my Hyundai roadside assistance and was able to get everything towed and fixed that same day! It was such a big deal because it was the end of the workday but everyone there was just so nice, especially Issac. He was patient, kind, and if I could give a rating of 1 to 10, Issac is a 15! He just went above and beyond. more
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Excellent Customer Service 11/18/2015

Thank you for the excellent customer service. more
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Sunday Service 11/17/2015

After three years of owning our Sante Fe Sport, I noticed the car clicked a few times before staring and thought it might be a weak battery. I brought it in without an appointment and Chris Van Horm was able to get the car in on a busy Sunday. They tested the battery and determined the battery needed to be replaced, I was able to get an Interstate battery with a six year warranty vs the Hyundai brand I already had. The total wait time was just under an hour. more
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My service rep was fantastic. 11/16/2015

Great positive attitude, remembered me from the last time. Took care of my needs, outlined everything that needed to be done clearly and did it efficiently. more
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