Our lease with Rhyne is done and over, I could not be more happy. Living in the duplex we rented out was treacherous. There was a severe humidity issue which when we viewed the home it was humid but it was almost summer and I just thought it was due to the weather. We signed the lease. It was literally us signing a year of our life away. Shortly after moving in I noticed the carpet downstairs was damp. I thought maybe they just cleaned it and it’s still damp from that. Perhaps it will dry in a day or two. No, it stayed damp, to the point if you walked across the floor in socks they would be wet. The carpet was also stinking. The kitchen floor would also move. I told the office about how damp the place was about a week after we moved in. I told them about how the kitchen floor would move because of how damp the floor boards were. I was told “It’s a floating floor” I don’t know exactly what sense that made. I had no response for such idiocy. From that point on I knew the management company was not going to be much service to us. Things I wish we had paid attention to before signing the lease... The moldy old house smell. (I thought it was just because the house had been sitting vacant.) The ceiling in the kitchen, cracked and buckling from being damp. The soft walls in the pantry and half bath. The “floating” kitchen floor. The fact my lungs felt like they were full of cotton after being in the house for more that 15 minutes and my nose would run. Alas it was a quick decision and we paid financially and with our health. The actual landlord/owner of the property cared enough to get the issues looked into further. He did a lot of work that lessened some of the humidity and old house smell. He should not have had to do work that he “HIRED” someone to do. The leasing company should have brought these issues up to the landlord not the landlord having to take time to connect with tenants, CARE enough to try to resolve issues. Shameful sham of a company! The only saving grace while living in the duplex was that we bought a dehumidifier which we pretty much ran all day every day along with running the air conditioner the same all year except winter. Otherwise the house would be like a swamp. Between doctor visits, medications, breathing treatments (which we never had prior asthmatic issues) and that electric bill which was $200+ easy, the home was our nightmare, we lived in a nightmare for a whole year. The dehumidifier on a bad day we would have to dump it 4 times a day that’s how damp the house was. The dehumidifier kept the floor from being damp and even the kitchen floor became more solid to walk on and stopped “floating”. Even with the dehumidifier and air conditioner running the place was still very uncomfortable and the air was still damp, and we still had to do breathing treatments. Other than that. The dishwasher ran for 4 hours no matter what. The old house smell was also accompanied by a pet odor likely a cat. The smell of urine from the yard next door every time you walk outside or open one of the windows that are not glued shut. Great neighbor honestly, but the smell was to much especially when it rained. The palmetto bugs/very big roaches that would frolic on the deck during late summer. (They were actually playing with and chasing each other)The occasional palmetto roach that would get in, they are very aware of your presence so you gotta move quick to get them. I used to be terrified of them that place got me to advance over it. Good things besides the landlord/property owner... The maintenance was quick to resolve MINOR issues. The one star is for the landlord/property owner. I would not recommend this company to renters nor property owners. There are better companies...do your research and find better.
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