R C Planet

Friendly and knowledgable staff. Everything in stock and FAST shipping!! Highly recommend this website you won't be disappointed!!! Great quality and prices!! more

I recently purchased a new RC truck for my husband. Needless to say, I had several questions as I'm not familiar with the products. They have excellent customer service and knowledgable people working there. They have the quickest delivery of any on-line store I've ever dealt with. My husband now orders several items to upgrade his new ""toy"". We are very pleased with the quick deliveries and excellent customer service. We just went into their new store and couldn't believe what options we now have if we want to just go browsing. So many items to choose from and the kids love it too as there are several hobby items for the whole family. The store is HUGE and we love it! Keep up the good work! more

To bad there are not zero stars. Great place to deal with if you like excuses and being billed for canceled orders. I placed an order for VERY common RC car parts that they showed as being in stock on a Friday. Monday I get an email saying they were bringing in some items from another warehouse but it should ship the next day (Tues). I called the next day when no shipment notice was received and was told it would ship the following day (Wed). Near the end of the business day on Wed I called to check the status and they simply could not tell me the state of my order or which parts were causing the hold up. I canceled the order at that time. Thursday they post a transaction on my credit card for the full amount of the canceled order. The pattern of showing things in-stock on their website and the needing to bring it in from another warehouse seems to be a pattern with them. I honesty believe that if their supplier shows it in stock so does their website even thought do not have it on hand. more