As a first-time, young solo traveler I was scared about finding my way between Sky Harbor airport and this hotel. They offer a free hotel shuttle, and there was some mis communication when I was waiting for it at the airport, but once they knew I was waiting they sent out a driver for me right away who took me right to the hotel. The same driver then brought me back to the airport the following morning. All of the staff were very courteous and helpful and the driver who took me to/from the airport saved me a lot of stress and hassle. The rooms are also wonderful at this hotel. I stayed in a suite when I came here with my boyfriend and was really impressed at how large/nice the room was for the rate, and on my most recent trip my smaller room was just as nice. And the mattresses are super comfortable, even more comfortable than my bed at home. I will definitely be coming back and recommending this hotel to my friends :)
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