Thank you, Pronto Carpet. Thank you ooohhhh so much. As a going away present, my ex's dog decided to do its best to leave my rug in a condition that wouldn't let me forget her. Let me tell you, that dog tried hard. I almost have to wonder if the ex gave her a li'l ex-lax encouragement...but anyway, Pronto Carpet did a fantastic job of making my *ahem* heavily soiled rug look like new, didn't hassle me with endless phone messages when it took me a little longer than expected to pick it up, and was well worth the price for how my rug looks now (never had a rug cleaned before, so nothing to base it off, but somewhere around $75 for cleaning and deodorizing a thick 5x8 wool rug seemed appropriate to me). Both times I went in Raul was there and was friendly as could be, I hope I never have to see him again but if I need a rug (or carpet/furniture/drapes) cleaned again I'll be back without hesitation. Thanks for saving my rug Pronto!
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