Salesman was super creepy but price was slightly better than Lowes so I went with Procraft. Installers constantly bragged about how much experience they had (annoying), yet installed the sliding door extremely crooked and broke my tile. I had 2 other people from Procraft AGREE it was installed wrong (yet none fixed the tile). Finally, after 5 phone calls and months later, they had 2 other installers come out and they agreed it was installed poorly. They removed the door and found it had zero wood/foundation under part of the door. They fixed that and re-installed it. It was 'better' but still crooked by almost a 1/2 inch. They said it was possibly the door and I should call the office and complain. THEY SAID I should call and complain. I did and was treated horribly. The guy I talked to in the office nearly yelled at me telling me 'there is nothing I can do about it.' So I spent $5,700 on 3 windows and a slider and I get to look at a crooked door frame forever... and there is NOTHING they can/will do. So much for their 'guarantee'.
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