Picciuto's School For Dogs

I first met Ken a few months ago when we were looking for a trainer to help us with our Lab puppy. As we came to the end of the session he brought out chains, which were to be thrown in the direction of the dog for a correction queue. At the end of the session Ken impressed upon me the importance of purchasing the chains. Against my better judgement I bought them. They sat on the counter for a bit and during this time I reflected upon how I wanted to train our pup, which was not Ken's way. I called to share this with him. He was aloof during the conversation, but said I could mail the $20+ chains back. \r \r I did not get get a chance to mail them back as quickly as he expected...it took a couple of months due to a medical condition I have been dealing with. I sent the chains back for $5.60 & he refused to accept the package. I called to figure out what had happened. He said it had been too long, he didn't recognize the name, didn't know what it contained & once accepting a package its contents legally became his responsibility. It was obvious what the contents were by the packaging envelop. He likened his broken leg to my seizure disorder, saying how he was laid up for a few weeks...making the assumption that's how much time I should have needed to become well, & went on to say I should have employed someone else to send these chains back in a more timely fashion. Way off base, Pal! Ken ended by saying he was no longer willing to ""work with me"" on returning the chains b/c it took too long. \r \r Horrible experience. At the end of the day, I am hurt by his reaction to my health issue. I see it as a sign of having little empathy, along with poor ""human"" communication skills & a smattering of control issues. Throw in ignorance, too. I also don't feel that a Lab needs to have chains tossed at him in order to be properly trained. Good luck with that. more

We called Ken because we were interested in getting training for our dog. In short, Ken came across as arrogant and rude. He immiedietly tried to get us to buy special equiptment and insisted that a regular collar would never work for my dog (a pit-mix) and we would always need to use a pinch collar on him.\r When we asked if he had experience working with bully breeds he was very nasty and said ""i've been training for over 40 years."" (which didn't answer my question)\r We asked him what kind of training approach he uses and he said ""the same on all dogs"" (again didn't answer my question)\r Then I asked if I could sit in in a class. He said ""you won't be able to get a seat."" I said that was fine I just wanted to see how a typical class went. He was again nasty and said ""well you won't be able to get in untill January."" (seriously?)\r Maybe he is a great trainer but he didn't impress me on the phone so I can't imagine how nasty he would be once he got my money. I will be avoiding this place like the plauge and find another place that is more friendly and helpful. more

Classes are great and very informational. Shows you how to correctly train your dog and explains why he suggests doing things his way. Ken goes over all different areas of your dog from training to proper grooming to dogs diets. His classes will teach you how to teach your dog to become a very enjoyable pet. Some people might not like his methods of using choke/pinch collars but they work. Thank you again for helping me with my dog. Pros: Best trainer in CT!!! His classes are worth every penny!! Cons: NA more

I have taken both my Rotties to Ken and he does a great job. They really were better after their training. Ken is very knowledgable and patient. more