Petsburgh Pet Care

I have been taking my dog and cat here for a few years. They have always had excellent care. I have recommended Petsburgh Pet Care to my co-workers. I have tried another clinic in town and Petsburgh Pet Care by far is the best. Clean clinic, friendly staff. more

...They belie a rude and apathetic staff which does not seem to care about animals--or their people--at all. Do not be fooled by the shiny building and clean, spacious lobby. The receptionists are awful; they are snooty, rude, eye-rolling vet-tech wannabees who think they know everything. Worst of all, they do not actually care about you or your pet, no matter how they may pretend to.\r \r To wit: I was a loyal customer for well over 10 years. In that time, I had four dogs and two cats I took to Petsburgh for care. I purchased the full battery of vaccinations and pre-surgery blood-work every time I took my animals in; I even got a dental for my oldest dog. In fact, I even took my friends' animals there for their shots and checkups, giving the place my seal of approval. I will not make that mistake again.\r \r One of my dogs somehow got hold of a AA battery and punctured the casing; it was leaking battery acid. I was horrified, so I gave him milk and called Petsburgh. Instead of having a ve more

This place may look clean, but the the staff is awful, the management is subpar, and when I questioned the training of one of the staff members who administered my dogs meds, they more or less told me to buzz off because somehow more than half the meds were gone (expensive and necessary for my dogs eye), and his eye was getting infected. Go elsewhere to board and get vet care! more

My experience was terrible. I walked in, wasn't greeted, and waited while other clients in front of me were finishing up paying; the whole time my puppy who is stronger than me wants to explore the whole place. Not wanting to disrupt others at the front desk I waited patiently FOR TEN MINUTES... I still wasn't greeted. While I'm still waiting a woman walks in holding her small dog and goes straight to the front desk and is helped, and taken to an exam room. I'm pretty upset by this point and make my way to the receptionist, who hands me papers as she talks with her fellow employee about her horrible personal life. Let's just say it was anything but professional. Finally, I'm taken to an exam room where the vet was pretty nice and helpful. By the end though I walk back to the front desk to pay $48 to be seen, $32 for a urinalysis, $17 for an antibiotic (one which I already had in my medicine cabinet at home), $13 for his nails trimmed (which they took off nothing bc they said they more

I just have to write and tell everyone that I have taken my 5 dogs and my parents have taken there 5 dogs to petsburgh for 12 years!! They way they treat animals is like no other!! They offer the best care to all animals. They get their vaccinations, grooming and are boarded there when we travel. My husband and I have adopted two animals from Petsburgh as well. My dogs feel safe and comfortable when they go to petsburgh. We moved to Indy and continue to drive to lafayette to use there services, even boarding...why because they are the best and I trust them!! The boarding is wonderful, the staff is excellent beyond compare and the facility is exceptionally clean. To see my dogs excited when they arrive is easy on my heart. Dr. Holmes works closely with the no kill shelter and often takes in animals that have no other place to go. Out of her pocket she gives them shelter, vaccinations and neuters/spades them and surgery if needed. You can adpot these wonderful animals for a smal more

My dogs have stayed here a few times and always been treated well. The building is very clean and well maintained, and the staff seems to truly care about your pets. I've also found the price to be very reasonable. A couple of times I've had them also give my dogs a bath before they left and they did a great job - they came out clean and fresh! PROS: price, cleanliness CONS: location is near a busy road more

I love leaving my puppy at Petsburgh while we are on vacation, knowing that she will be getting excellent care in a wonderful facility. The runs are large, the floors are always clean, and the atmosphere pampers the dogs and cats staying at Petsburgh. \r \r They have a nice large lobby area and excellent customer service when dropping off or picking up your pets. At $17/night, you are definitely paying for the service, but it is truly worth it. They also offering extra pampering time, grooming, and a vet on-site. more

I have not taken my cat here to see the vet; however, I have purchased items from their store. The store carries Hill's Prescription Diet brand cat food, which was exactly what I was looking for. The prices were reasonable, and check out was quick. The facility seemed to be clean and well-maintained. The staff was courteous and professional. more