Performance Chevrolet

Truly Awful Service. I had my Audi A6 brought in to Performance by a recommendation from my insurance company. The long story short is that I've been called in 3 times that my car is ready and it isn't. They have damaged my car 3 different times now and will not take responsibility. It's been 6 weeks and nothing but headaches from them. more

I had my 2000 Chev. Blazer repaired for front end work, and when I brought in the car they gave me an estimate but didn't give me a WRITTEN estimate. ??? Why would ANYONE take a car to someone without getting a written estimate? When I asked for one they looked at me like I was crazy. Then, the car was not ready when promised and I DID NOT GET A CALL ABOUT IT! They only told me when I came in to pick it up. I had made an appointment, came in early to drop off, and they did not even START on it until around 3pm. Guy said the night shift would finish it and be ready in the morning. I was really really irritated (I'd like to use another word, but this is a family site). THEN when I finally did pick it up, they added a $35 ""shop fee"" to the bill. I had to do battle with them for 45 minutes to get it removed. The fee was not on the original estimate (THIS is why you get a written estimate). What a gargantuan pain in the arse. Never again with these guys. I just had the feeling I was just another mindless customer that would roll over for being treated like a slug. more

Purchased a used Kia Sorento from Brent Sinclair, can't begin to say enough about the wonderful service we received. Brent goes above and beyond to help his customers. Car is doing great and clean as a whistle. Thanks! more

Outside of Saturn, which is now defunct, going into a dealership is stressful. It's much the same here... expect the usual tricks: they'll try to put you into any car they can, make sure that it is over your budget and they'll make you spend a lot of time on the couch waiting for them to get more information. However, they do have a good vehicle selection, their cars have been thoroughly checked out by their reputable service department, and they've got a great sales guy named Harvey. He heard what I was telling him and then searched for the right vehicle for me and then called me immediately when it became available. Just be prepared... car buying from a dealership requires that you set limits for yourself and let them know the limits. Don't limit yourself to one vehicle or one dealer or you will quickly find yourself paying too much for a car that you really don't want. I would like to report that I got a car I love at a price that was fair. They even threw in 6 free synthetic oil-change serving's. My advice is that if you are shopping for a new/used car, make sure that Performance is one of your options. more

I purchased my Cheverolet HHR from Performance Cheverolet 2 plus years ago and have been taking it back for regular service appointments ever since. The car runs beautifully and I have had no problems. The folks there are always courteous and helpful. I would recommend them. more

Purchase process ok, about average. After the sale, however, dealership doesn't like to communicate at all. Have sent numerous emails and left numerous phone messages, yet not a single person at the dealership has responded. Service department is very weak at best, and I wound up visiting a dealership in a different city. Could go on for hours, but basically this is not a dealership I would want to business with again. more

The service was awesome! All employees were great to work with and I would recommend them to everyone more

\r 2-08-2012\r I would like to let everyone know that Performance service is the best I have ever dealt with. I recently bought a new car there and I had a good experience all the way through. I had to bring it in to have some kinks worked out 3 or 4 times.There were no questions asked and everything was done in a timely manner. I would like to recognize Darryl Watkins for a job well done. He kept me up to date with the progress and it truly made a difference to be treated with respect. I didn't feel like ""a number"".... Thanks! more

Performance Chevrolet--- Knowledgeable, professional and courteous service as always. I appreciate the attention to detail you exhibit when servicing my 2009 Silverado. Waiting areas are always very accommodating, clean and comfortable. \r Darrell Watkins personally made sure all work was ready on time and check out was quick and painless. more

Bought our new 2011 Subaru Outback and it is awesome, we love it.. Have had it back for 1st oil change and ck up, on the house, and the service dept was quick & efficient. We did use the shuttle and it was also efficient & got us to our appt in plenty of time. We've started taking our Chev Taho w/ 100 k miles on it there for service since we don't trust many to work on it.. It runs better than ever and they brought it back to us washed and ready to go. John Overton was a great salesman and we'd advise anyone to ck w/ him if they are looking or even thinking Subaru.. The service guys have also been awesome from the moment we walk in to the moment we drive away... Check them out, we're glad we did!!! more

I am pleased to announce the purchase of my brand new 2012 Camaro. I was treated very well by many of the staff at performance. Deborah, Lewis and Nick were excellent in their customer service. Thanks Performance family, I will be sharing the good news about the new car as well as the service that I received. more

What a great buying experience from Performance! I was shopping for a car for my son, and from the personal attention from the General Manager, Gerald, to each and every person in the buying process, John, Nic, and Woody, my son was in his new car within the week. The price was great (they even found another GM incentive that I didn more

I've been getting my 2003 Chevy Cavalier serviced at this location for years. The last time I got my oil changed I managed to get a same day appointment.\r The staff is friendly and very professional!\r \r One of the best things about Performance Chevrolet is that they don't pressure you to spend more money. At other places, I was always pressured to ""fix"" something unrelated to the oil change. They don't do that at Performance Chevrolet. You're in and out in less than an hour. I also appreciate the great coupons that come in the mail every month. I have saved a lot of money over the years. more

Performance Porsche's Service Department shoots straight with it's customers! They do everything they can to satisfy me in servicing my car. I only trust them with my Porsche! They are fair, efficient, friendly and caring. Visit them and find out for yourself. more

My car needed an oil change and Performance Chevrolet got me right in on a Saturday. It was my first time there but I'll be going back when my car is due for another change. The service team was professional, nice, and did not try to upsell any over priced ""extras""... and they only charged me $19.95 (+tax)! They told me they're always running some sort of special and that you can find some deals posted on their website. Oh, and I think they ran my car through a wash or something! It was much shinier than when I left it there. Just for the record, I wouldn't expect the same free wash everytime though, maybe they washed it on accident!? I would recommend them for an oil change and hope you get the same service I got. Good Luck! more

I can't say enough good things about Performance Chevrolet. In 2008 I leased a new Malibu. The sales department was so easy to work with, and the service department took great care of my vehicle always treating me with kindness and respect. This year I purchased a new Cruze, and once again, I could not have been treated better. I would particularly like to recommend my sales consultant John Overton and my service consultant Tim Wilder. Thanks,Guys! more

I recently purchased my pre-owned scion xd from Performances Pre-Owned Car Center. Everyone I worked with was very helpful and took care of me. The sales manager, the sales person and the finance manager all went out of there way to help me find the perfect vehicle for me and that would work in my budget! And they all did an excellent job! If you are looking to purchase a vehicle, Performance is the place to be :) more

I had a problem with my 2009 Cayman which is under warranty. The guys in Cary gave me the usual ""They all do that"" line and refused to even look at the loose seat. I asked them for a number for Porsche NA. I called and reported the issue and a fews days later got a call from Porsche during which they just repeated what the Service Advisor in Cary told them about the situation. Then I called Performance. They didn't seemed very surprised about what I had gone through in Cary and wanted to fix my car. They performed the repair with no BS from Porsche NA. They have all my service from now on with this Porsche and the ones to come. I hate to say this but Performance deserves my business and I recommend not wasting your time in Cary. The level of professionalism is night and day between Cary and Performance in Chapel Hill. I didn't mind driving a Panamera for 3 days at all. more