Parker's Florist

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181 Hughes Rd Ste 14
Madison, AL 35758

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(256) 772-3630
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Reviews

Editorial review from Citysearch 3/14/2013

First of all I'm torn to write this review. I was so happy with the lady who took my order. She listened to what I wanted and she was very accommodating. The wrist corsage I ordered was beautiful. When I picked up the corsage late on Friday night (just before they closed) I didn't notice that the corsage had been oriented on the wrist band perpendicular to the wearers arm. BIG BLUNDER! I did not want to work on the corsage for fear of destroying it, and besides that, corsages at Parkers are VERY HIGH PRICED! For the premium price, I certainly felt that they should fix the mistake. I took the corsage back to them first thing on Saturday morning and showed them the problem. The man who works there had a pleasant but surprised look on his face when I showed him the awkward wrist corsage. As he was starting to help me a loud mouth woman working on flowers said ""that's not a mistake! I did it on purpose"" I asked ""why, because its terribly awkward to have a corsage hanging off both sides of your wrist.... and besides that, it's not symmetrically designed for that kind of presentation."" She yells out, "" I can orient them either way and I chose to do it that way."" I told her that I was not happy and that the corsage was not going to look right, or wear well at all hanging perpendicular to the wrist. She refused to fix the corsage, and since I had already paid the day before, I was screwed. The man tried to manually twist the corsage into proper position but that didn't really work as it quickly slipped back the wrong way. The loud mouth woman was rude and lost a customer forever. No wonder Parker Florist has a bad rating. There is a nice woman working in there but letting the loud mouth woman refuse to fix shabby work is not working to their benefit. I have looked at hundreds of corsages recently both in person and on the Internet, and not a single one is made the way she made it for me. The weird corsage should have only been made that way if I had specially ordered the awkward orientation. I ended up cutting the corsage off the wristband and repositioning it myself. Poor, pathetic business ethics to not fix their mistakes and then to let one loud mouthed, rude woman speak for them all. Had they done what they should have, they would not have earned this low score or lost my business. I also have a voice and I'm telling people to go elsewhere. more
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