Palouse Rentals

Words can’t tell you how bad this company is. Just take it from me, we couldn’t get out of there fast enough.. Missing kitchen drawer and multiple screens throughout the entire time we were there. Everything was disgusting when we moved in so we had to clean before even moving in. They have taken up to 3 weeks to deposit rent checks before. Repairman is friendly, but probably needs more training on basic repairs and how not to bleach a tenants sheets... We also ended up with no power in our living room and kitchen for almost a week despite calling their business phone, emergency phone AND email. Apparently sparks coming out of the outlet weren’t that important. Unknown to Palouse Rentals, we ended up having the Fire Marshall come take a walk through because we actually feared for our safety and we’re told that basically all outlets needed to be replaced because they were so outdated or this would just happen again. And the mold.. Oh the mold.. EVERYWHERE. Every single windowsill and the entire bathroom ceiling were absolutely covered and I even tried buying a dehumidifier to help it! Parking in the winter is impossible since everyone gets stuck on the hill. Along with parking, did I mention that they didn’t announce it anywhere besides one paper on a bulletin board in the janky laundry room that you needed to get a parking pass? Since they did this instead of giving everyone an official notice, we all received these GIGANTIC orange towing stickers across your drivers windshield that wouldn’t come off with water, oil, soap, rubbing alcohol, nail polishes remover, should I go on... They’re response? Come down and get a parking pass. HOW CAN I DRIVE WITH A GIANT STICKER ON MY WINDOW. They take advantage of students with their cheaper pricing compared to others in Moscow, being close to campus, and being pet friendly, but save yourself from the stress. We lost $170 out of our deposit for unknown reasons since they just decided to stop replying. I know this is a rambling list, but this is everything we experienced in 1 year and moved out a month before our lease ended. more

Our unit was positively filthy when we moved in. The built-in drawers in the bedroom contained hair, cigarette butts, and even someone\'s belly button ring. There was cat hair in the refrigerator and kitty litter in the bathroom closet. The dishwasher was so nasty we never used it. We spent two days cleaning before we could even start unpacking boxes. Palouse Rentals took weeks to give us our mailbox key, despite numerous phone calls. Our front windows were missing screens, and after several phone calls about that, we finally gave up and did without. When we got a new car, we called multiple times to get it registered for parking at the complex. Palouse Rentals never returned any of our calls, but they did put a \"Parking Violation\" sticker on our car twice and threaten to tow it. more