I purchased paint at Pagano’s July 2, 2006. The man who helped me (his badge said he is an assistant manager) was so rude that I almost left before the paint was mixed. I got the feeling that my being there was ruining his day. The paint was fine and he gave me good advice on use of primer, so as far as the "helpful" part of the Ace thing he was on track.
I have been a regular customer at this store since moving to the area last summer. I choose to shop there because I like the small town feel and I prefer to support independent businesses. Unfortunately this is not the first time that a Pagano's employee has been rude (they tend to be rather surely), but it was certainly the worst. I don't think I will be going there again. The people at the big hardware stores are helpful too with out making you feel like you have offended them with your presence.
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