We've had Metro PCS service for about 5 years now. We've never had a problem with them. The $45 plan can not be beat. I love having unlimited everything and not having to worry about running out of minutes, making long distance calls only after 7, paying for text messages, etc. Everything is included, it's great.
Customer service has always been friendly and helpful when needed. I can pay my bill online and not pay any fees or have to go in the store to make a payment.
I'd suggest Metro to anyone looking for new/changed cell phone service.
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