I have used this truck for the very first time, I guess it would be my last one too. They said they will send a driver....but you are not really sure. They are supposed to answer the phones until 5pm but at 4:45pm no one is availble, oh but wait, they do have an answering machine that says if you are calling prior to 7am and afer 5pm to please dial 234 for the dispatcher...only thing is no one answer that extension and you can't even leave a message, because the answering system will tell you that the mailbox has not been set up.....bad, bad service! I have told them today at 1pm a load was going to be ready in a couple of hours, it is now 5 1/2 hours later, driver is not there, customer is upset...need I say more?
Cons: uhm where to start??
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