We recently moved here from out of state and I was unfamiliar with Osco Drug, but decided to go there when they were having a promotion on battery operated toothbrushes. You got a $5 EZ Rebate good on your next purchase after you bought it-making it free. When I went in, there was an error made that made it so that I didn't get the rebate. I wrote an e-mail on their website, hoping that I could still get the rebate. I was impressed by the awesome customer service. I received a call that day from corporate, as well as a call the next day from the store mgr. Corporate sent me a $25 gift card and the mgr sent me a $10 gift card. Definately a good response to a small problem!
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