Ocean Street Auto Repair

MUST READ: Awful experience... These people scammed my mom out of 600$ for ""replacing my brakes"". Only a few months later they went bad again and I came back to ask them what the problem was. The first thing the owner said was, and I quote, ""There is no guarantee on them"". I asked them to ONLY check what was wrong with the brakes and they put my car on the rack. Later I asked the main person at the front desk what was wrong with the brakes, he said I need to replace three things which I cant remember what they were, and he claimed it would cost 450$. I said get my car off the rack and he told the guys to put the tires back, and get it down in a very mean and unprofessional way. I then asked him why he didn't tell me about any of that while I was waiting for 30 minutes watching the workers just stand around my car doing nothing, and he started yelling at me claiming they were checking the brakes... I calmly said, ""Ok no problem, but why didn't you put the car down after figuring out what was wrong with it? All I asked was for you to check that and do NOTHING else"". Again he yelled at me screaming saying, and again I quote, ""We can't see through the metal! We had to take the tires off to see what was wrong with the brakes"". I am only 16 years old and he yelled at me very unprofessionally. These people are the equivalent to con artists, and I highly recommend you find a new place to take your car. more

iv been going to ocean street auto for many years. they had moved out of south portland for a while but they are now back. i went by there new shop on park ave this week and had a fuel pump put in and my brakes down. as always they got it done that day and had me back on the road. im so glad they are back in sopo. i went to there portland location while they were absent from sopo. now i only have to go down the street. thanks ocean auto for your service and grate attention to your work. more

ocean street auto are very kind and honest. my car was fixed right the first time and came in under there estimate more

My eleven year old car needed an ignition switch. Knowing the car repair business, I crossed my fingers hoping I would be able to ""get"" the part (since you never know with an older car - especially one they no longer manufacture). Yes, they did charge a hefty markup on the part. However, the repair came in UNDER the Flat Rate Book time allowed - they were very pleasant - and worked with my schedule. Then the switch had a problem - they took me right in - fixed it while I waited, politely - and no additional charges. Running a large shop is difficult - lots of overhead. I feel they did a fine job and as a woman on her own - I appreciated the way I was treated. Pros: Under estimate - on time - backed up warranty on part more

told us they couldn't bypass bad a/c compressor (found out later dodge makes and sells kit to do this. Made over 100% mark-up on retail pricing of parts in addition to charging $80/hr for labor. Stay away. Many honest repair shops in town. Pros: when times were good, they were more honest Cons: times are tough for OSAR, they are taking advnt of people more