Have dealt with them before on a last minute basis very late at night. Spoke with them 5/22/09 on behalf of my company to schedule a last minute middle of night pick-up. Person sounded inebriated and his first words to me were 'well we have a problem'. He proceeded to tell me he had other places he could send the drivers but would let me go. It seemed he wanted me to apologize for people not showing up when they called at our establishment. My company does have a contract with Total Luxury Limo but no others. All other taxis we treat on an as need basis and on behalf of individuals, not our business. I ended up having to tell him good bye so I could get on the phone with Southwest Taxi. Our company is now boycotting theirs.
Pros: last resort
Cons: very poor phone skills, not responsive
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