Music Place The

Huge disappointment! Be warned: Although they may seem friendly, if something goes wrong or if you are unsatisfied with a repair, they will NOT guarantee your satisfaction and will not refund your money! They turn nasty quickly. Our sad story follows, if you're interested: My son's clarinet needed a "complete overhaul" (new pads, cork, cleaning). To shorten our story, I will just say that when all was said and done, we'd spent over $150 plus a new case and wound up with a non-functional instrument. My son's teacher confirmed the instrument's faultiness, we sent the instrument back to TMP more than once, and they insisted there was nothing wrong, as apparently their "expert" never makes a mistake. They blamed everyone but themselves for the problem, from my "inexperienced" son to "inexperienced" teacher, and then it got worse. Not getting anywhere with TMP, I finally took the clarinet to another music store more than an hour from them (therefore not a competitor), thinking it needed a minor repair. Music store 2's tech reported that he'd never seen anything like it; there was excessive glue, the pads were not seated properly, and the instrument was leaking air and could therefore not produce sound effectively. Music store 2 said TMP should repair the thing or give us a refund. "Don't they guarantee their work?" they asked me. Otherwise, Music store 2 would have to strip the thing and start from scratch. Bringing the instrument up to playability would cost us $250. I contacted TMP (manager Ken) and they disbelieved the report from music store 2. I urged Ken repeatedly to connect TMP tech ("Dave") with the other tech, so they could talk, but TMP refused. In the end, TMP was very unprofessional, very rude, accused music store 2 of trying to turn a profit, implied I was fabricating the whole thing, and more. Not nice. Bottom line: I urge you to STAY AWAY from this business, especially for the purposes of instrument repair. Go somewhere where they know what they're doing & have respect for their customers. more

I've been dealing with The Music Place for my music instrament need for a few years now. They have a good selection, and have a very knowlegable staff. My only issue is the price. They offen have great deals, but the standard pricing to me is a little high. But, if you can catch one of their great deals, you may be in luck! more

If you are in the market for new musical instruments, or if you want to sign up a child (or yourself) for music lessons, the Music Place is the right choice for you. The Music Place sells lots of keyboards especially, for a lot less than you'd pay elsewhere. (Kids love these, they are cheaper than buying a used acoustic!) They offer affordable music lessons for a variety of instruments (I think flute, drums, guitar, and piano?), which is my favorite thing about them. I also like how the teachers are friendly and energetic (NOT traditional and stuffy). Actually, all the employees are great! Kids will love taking music lessons here. The teachers here do not force them to perform in recitals; they treat music as a way to have fun and be expressive. If you want your child to learn classical and be the next Mozart, this place isn't for you. But if you just want to have some fun, this place rocks! more