I took a coupon in when I picked up my 5 dress shirts and they would not honor it, stating that they ""could not change the billed amount in their computers."" Finding that excuse to be laughable, I asked the smug employee if losing my business was worth the 4 dollars the (apparently worthless) coupon would have saved me, and she simply stated that there was nothing she could do (or would do, that is). Not only did I feel like this idiot could care less about my business, but it seemed that I was inconveniencing her by my using their company and giving them my money. So I left explaining to her that I would not be back, witnessed her shrug with indifference, and went along my way.
When I got home, I found that all 5 of the shirts I brought in had been very poorly ironed, having a number unnatural creases on the backs of each and every shirt, going every direction. So after re-ironing my shirts, I decided to write this to warn anyone else who thinks the convenient location of this business would be worth their time and money. DON'T take your business here...unless you want to be treated like crap and pay too much for something you'll have to re-do in the end.
I hate seeing people go out of business, but I feel like this company doing so would be a positive for the city. Judging by their customer service (or lack thereof), I'm guessing they are well on their way. What an absolutely terrible company...
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