Mike Diamond Plumbing Heating

Our water heater just needed to have its T & P valve replaced. Told them on the phone what needed doing, they sent their guy out to have a look, and told me the same thing. To start i was charged $75 for the call out fee, that would not go towards the work (only plummer i have ever come accross that does that). The guy then goes to his truck to look up the price. I hope you are sitting down for this, $456 to replace the part for me, oh and if that did not work then, it was in the $900 price range to replace the pressure valve on the main supply. more

We called for an estimate on sump pump repair on a day it was supposed to rain, so Mike Diamond Plumbing apparently thought they could make a lot of money that day by price gouging suckers. After attempting to charge us $272 for an estimate on our sump pump that they originally said would cost us $76, they then handed us an estimate for the work they claimed needed to be done on our sump pump. They said it needed $2690 worth of work, or, alternatively, we could pay $6275 and replace the entire thing. When we checked around to see if these prices were reasonable, we learned that the work they said needed to be done actually costs between $180 and $300 (at least a $2390 difference) and that a new sump pump actually costs around $1800, including labor (a difference of $4475). To top it all off, we didn't actually need any of these things - we were ultimately able to fix our sump pump (using another company, of course) for $125. After they heard we wouldn't be using their services, the tech from Mike Diamond then proceeded to call my husband's office and harass his assisant - apparently upset that we had figured out his plan to price-gouge us. Pros: Showed up quickly to attempt to overcharge us by 900% Cons: Total crooks more