Michaelson, Gary, Dds - Alafaya Center For Cosmetic

I have been a patient of Dr. Michaelson for over two years and the service and professionalism is far to none.\r \r The caring and attention of the hygienists and all the staff is unbelievable. They make you feel so comfortable that you don more

I have been a patient at this office for over 8 years and cannot say enough great things about Dr. Michaelson. I used to be so anxious every time I had to go to the dentist and now I look forward to going as they have combined a spa atmosphere with a trip to the dentist (I have even gotten parafin for my hands while I was there). The staff is professional, runs on time and always fits me in for an appointment time that works for me. Dr. Michaelson has taken great care of my teeth over the past many years and I often get compliments on my smile because of the work he has done. By the way, I just saw the previous review of the office and can only imagine the other person must have gone to a different dentist and is confused because there is no way he is talking about the same office. In fact, I have never even met someone named Krista at their office. I think they must have meant to write that review of another dentist. In any case, I would recommend this office to anyone who wants to actually enjoy going to the dentist! more

I had some very expensive work done on my teeth a few years ago(2005) at Dr. Michelson's office on Alafaya. The office staff is very nice and the place really is nice on the inside of the building. The work they did looked really good even though it was very expensive. (Actually some of the highest priced work on your teeth in town.) So I moved to the other side of town back in 2008 and changed dentist because it was too far to go to them. I continued to take great care of my teeth(you don't pay $5,000 for two Veneers if you don't plan on taking good care of your teeth.) and go to the dentist every six months and watch what I ate of course. I was eating a sandwich last week and all of a sudden I look up and my Veneer has fallen out of my mouth and is gone! This Veneer was supposed to last for 50 years and had fallen out without warning. I had a big event at work the next day and obviously was in a panic. My mouth looked very bad and I was so upset that I might have to pay AGAIN for something I really paid top dollar for and then took great care of. So I called the office and got the emergency number because they were closed(even though it was Friday at 10am). I left a message and got a call back from the office manager names Krista...who is also the wife of the Dr. Michelson who owns the place. I told Krista my dielema and told her I was worried about this tooth when they put it on because it took a few times to have it stay in place. I also assured her that I had taken good care of it and felt like it should not have fallen off. I also told her that I hope they can do something to ""work with me"" because I have a big event tomorrow and also don't really have the kind of money I had a few years ago when I spent over $5000 at their office. Her response to me was nothing short of insulting and unprofessional. She cut me off and said that is ""too bad about your tooth, but you need to know right now that you will not be getting a discount of any sort at our place!"" She then said the ultimate condesending thing to me that a paying customer who just got ripped off wants to hear. ""We all have tough times right now buddy!"" This coming from the rich wife of the doctor than runs the place and bought her BMW with the cash from customers like me. So after she said this I gave her a few choice words(because I was so hurt and insulted) and told her that I was going to consider litagation against her and her overpriced dentists office. She said ""you do what you gotta do!"" and then said ""you live on a different side of town and don't even come to us anymore so you need to take your business elsewhere!"". She told me her assistant office manager was standing right next to her so this is obviously how they train their staff to deal with clients who have problems after spending big money and not being pleases with the results. I am not going to sue them, not my style. But I am going to follow through with what I told them which is that I am going to tell my story so others don't get ripped off by them like I feel like I did. *How could they not have SOME sympathy and compassion on me after I spent all that money? *How could they not be willing to stand behind their work after charging that much money? * How could they start out by telling me they would not honor their work WITHOUT EVEN SEEING ME OR ASKING ME WHAT HAPPENED????? I have never wrote a bad review about a business in my life. I am not a complainer or someone who makes trouble for people. But I must tell anyone looking for a good dentist this place will rip you off if you get in trouble later. And that attitude come directly from the owners family itself. In this economy we have to find places that are not going to waste our money and take advantage of us; and places that think of us as more than just another dollar coming through the door. This dentist is not one of those places. more

I had some very expensive work done on my teeth a few years ago(2005) at Dr. Michelson's office on Alafaya. The office staff is very nice and the place really is nice on the inside of the building. The work they did looked really good even though it was very expensive. (Actually some of the highest priced work on your teeth in town.) So I moved to the other side of town back in 2008 and changed dentist because it was too far to go to them. I continued to take great care of my teeth(you don't pay $5,000 for two Veneers if you don't plan on taking good care of your teeth.) and go to the dentist every six months and watch what I ate of course. I was eating a sandwich last week and all of a sudden I look up and my Veneer has fallen out of my mouth and is gone! This Veneer was supposed to last for 50 years and had fallen out without warning. I had a big event at work the next day and obviously was in a panic. My mouth looked very bad and I was so upset that I might have to pay AGAIN for something I really paid top dollar for and then took great care of. So I called the office and got the emergency number because they were closed(even though it was Friday at 10am). I left a message and got a call back from the office manager names Krista...who is also the wife of the Dr. Michelson who owns the place. I told Krista my dielema and told her I was worried about this tooth when they put it on because it took a few times to have it stay in place. I also assured her that I had taken good care of it and felt like it should not have fallen off. I also told her that I hope they can do something to ""work with me"" because I have a big event tomorrow and also don't really have the kind of money I had a few years ago when I spent over $5000 at their office. Her response to me was nothing short of insulting and unprofessional. She cut me off and said that is ""too bad about your tooth, but you need to know right now that you will not be getting a discount of any sort at our place!"" She then said the ultimate condesending thing to me that a paying customer who just got ripped off wants to hear. ""We all have tough times right now buddy!"" This coming from the rich wife of the doctor than runs the place and bought her BMW with the cash from customers like me. So after she said this I gave her a few choice words(because I was so hurt and insulted) and told her that I was going to consider litagation against her and her overpriced dentists office. She said ""you do what you gotta do!"" and then said ""you live on a different side of town and don't even come to us anymore so you need to take your business elsewhere!"". She told me her assistant office manager was standing right next to her so this is obviously how they train their staff to deal with clients who have problems after spending big money and not being pleases with the results. I am not going to sue them, not my style. But I am going to follow through with what I told them which is that I am going to tell my story so others don't get ripped off by them like I feel like I did. *How could they not have SOME sympathy and compassion on me after I spent all that money? *How could they not be willing to stand behind their work after charging that much money? * How could they start out by telling me they would not honor their work WITHOUT EVEN SEEING ME OR ASKING ME WHAT HAPPENED????? I have never wrote a bad review about a business in my life. I am not a complainer or someone who makes trouble for people. But I must tell anyone looking for a good dentist this place will rip you off if you get in trouble later. And that attitude come directly from the owners family itself. In this economy we have to find places that are not going to waste our money and take advantage of us; and places that think of us as more than just another dollar coming through the door. This dentist is not one of those places. more