Scheduled pick up for Tuesday before Thanksgiving for transport to LGA. Spoke to dispatcher Tuesday am and she (Darlene) suggested a pick up 15 minutes earlier than the original 4:00 pm. At 4:00 pm no car. Called Darlene and she said car was stuck in traffic and would arrive in 8 minutes. Called her again at 4:15 still no car to bring us to airport. Called again at 4:25 and was informed by ""Mike"" that someone would coming soon. Plane was at 6:45 with rain and rush hour traffic. You know where this experience is going....I WILL NEVER USE ALL ISLAND AGAIN !
more