Mercer Automotive

Mercer repaired my vehicle to my satisfaction. more

Looked at my car right away and diagnosed it. Easy to deal with. more

everything was done well - no complaints more

i had a tire alignment and they were done in a very short time. I got a phone call and picked up the car before traffic got bad. more

The service is top notch. And great to be to set an appointment and be complete when they advice us. more

Park city is known for its thriving community and local businesses. With this in mind I was expecting nothing less than great service from one of Park City's few if not only auto repair shops. Unfortunately Mercer Automotive did not live up to these expectations. Their prices online are outdated and an oil change listed as $35.95 ended up costing around $55.00. I had expected a high price at a small-sized shop in a vacation town, but not bad service. The mechanic at the front desk was rude and walked away while I was explaining additional problems I needed to have looked at while having the basic service done. Of course when I picked up the vehicle he did not mention these additional problems, and when asked he said that the mechanic didn't notice anything. The next day my car starts riding rough, AC goes out, and engine light comes on. Needless to say I will be taking it to a different shop. more

I was selling my car. A potential buyer asked me if he could run it by a mechanic to have it checked out. I was fine with his request, especially since I had already had the inspection done and had it gone over by my mechanic. The guy came back and said that he had taken it to Mercer. They told him that the CV joints were bad and wanted nearly a thousand bucks to fix it. There was absolutely no indication whatsoever that the CV's were bad, no noise when turning or anything. The only way they could have checked the CV's without hearing them would have been to take the thing apart. The guy was only gone for 30 minutes, not nearly enough time. They were just coming up with trumped up repairs to swindle their customers. more

My experience with Mercer has been exceptional. Here in Park City you need a ski doctor, a ski boot doctor, a bike doctor and car doctor, these are the people that you trust with the equipment that you have to have performing at a top level. Mercer has been my car doc since I moved to town. They have kept my old Chevy truck rolling in fine style. All repair decisions are made with trusted advice, available options and accurate cost estimates. My bills have always been fair and much less than dealer cost. If you are in Park City and need car help call Tom at Mercer, you will be in good hands! Pros: Highly competent, friendly and trustworthy Cons: They won't fix my car for free! more

Sunshinegirl20 what are you driven??? Pros: nice people good mechanics! more

If you want to pay a lot in diagnostics just to find out from Autozone that the problem you are having was a $2.39 PCV valve and a new air filter then this is the place to go. They will take your car for days just to charge you with diagnostics and suggest the problem is serious and you will need further Diagnostics. If I can google search the symptoms and figure it out myself (a girl) and then take my car to Autozone for the parts and get great service there why ever get ripped off at Mercer. They charged me for a diagnostic and repair of something I had recently already had done and claimed that I needed several hours of diagnostics in order to narrow down the problem of no power. Come to find out I just needed a tune up. Best of luck in finding an honest car repair. Mercer is not the right one. Pros: Better than being stranded Cons: How much money do you want to donate for nothing? more

I was so pleased with the service, honesty, price, and assurances given to me by Mercer Auto, that I would change mechanics in a NY minute, if I didn't live in Las Vegas, NV. Unfortunately the distance is just too great. Pros: Service, Clean, Knowledgeable Cons: n/a more