The bottom line: do not rent with this company! As a professional in Boston, I have seen my share of overpriced, under serviced realty. Mediate Management Company's property managers found a low absentee-landlord standard, and have managed to take it lower. My building is rarely cleaned, new paint is non-existent, garbage bins are emptied at best every other week (a fragrant delight in Boston's hot, humid summers), pest control is substandard, and maintenance is so poor that I am registering on sites like this to warn prospective tenants. For a week and a half, the apartment refrigerator has been broken - requests for updates for service with the property manager, Patrick Holland, get either a tepid (and false) "We'll handle that today," or no reply at all. All this for over $1000/mo. for a small studio on Beacon Hill. The money that they could be reinvesting in a conveniently located building in one of the city's most historic (and most expensive) districts has been instead been used for brochures touting Mediate's management "service". This results in a building that is a neighborhood eyesore but at least we tenants have the unintentionally hilarious brochures to amuse us! DO NOT RENT FROM MEDIATE MANAGEMENT COMPANY!
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