Went to the monroeville location using a groupon for the free tooth whitening. The first visit, they said i had cavities that needed filled...ok...so I got them filled the same day....and they weren't filled smoothly!! I had to come back to get the filling smoothed out because they left a ridge and it was bothering my mouth!! \r
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they also said i needed MI paste (for $30 from them when online it's ~$15)....ok...so i got that as well not knowing it was something I could get outside of the office\r
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I had to come back in for deep cleaning. When i got there however and went through the process, the ""deep cleaning"" didn't seem like a deep cleaning at all. The initial cleaning the first day seemed more thorough and hurt longer. They did all four quadrants in one session, no novicaine (which if you've had a deep cleaning before...it HURTS.....I needed the nitrous oxide the last time I had one.....and it hurt for multiple weeks after as well when I went before). One of my friends that also has had deep cleanings also said that they're painful and hurt for days afterwards. This one instead didn't hurt except when i was poked a few times, and i was fine to eat/etc right afterwards.\r
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While getting the deep cleaning the hygenist (because I never saw the dentist except for the fillings when in the past I saw them for deep cleanings as well) said that my mouth was much better and that she thought the pockets (the reason for the deep cleaning) were probably false pockets, that my mouth was much better than the previous month, that I probably didn't need the deep cleaning and that no antibiotic would be needed...maybe if I came in next time I would need them. So I got a deep cleaning that I may not have needed, didn't feel like a deep cleaning, and set me back $900....in about an hour (they also usually take longer)\r
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Poor experiences multiple times...\r
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oh--and never met Carl.
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