Marrilee Bridal & Formal

Future brides may I make a suggestion? Save your money and a trip DO NOT come here for your wedding dress!!! This is one of the most un-professional and run down wedding stores I have ever been to. They are literally after your money their gowns are way over priced and their sales associates will lie in order to force you into making a deposit on a dress. I initially went there because they had the designer I liked. I tried on one dress and thought it was the one, with my wedding being over a year away I was hesitant on making a deposit and only went in out of excitement. The Sales lady said that this dress will be discontinued and that I should make a $100.00 deposit so the designer will hold one for me and that if I was unsure and changed my mind they could use that deposit I made on something else. Well needless to that was a complete lie actually everything that she told me was a lie! (According to a reputable bridal store that designer sends out letters 2 weeks before a dress will be discontinued and as far as she knows there was nothing received on that style) So just yesterday I went back to see if I can use that money to put it towards the flower girl dress since I ordered a different dress from a better, cleaner bridal salon and the owner had the nerve to tell me that no I cannot do that but that I should have ordered my dress from them and then they would have considered it and it is just not possible to use it towards something else? Hello I was willing to buy the flower girls dress! and they are not cheap I would still be spending additional money to have one ordered! It does not make any scense what the owner told me and it is not right. The initial dress was never ordered and nothing was done so I basically was lied to and handed them money to try on a dress what a scam! I will get my money back one way or another, and I will be writing to the Better Business Bureau I know it is only $100.00 but it is the principal so future brides learn from my lesson do not go there. If you do good luck and make sure to bring plenty of sanitizer the place is a filthy more

My friend lives in Chicago and was getting married in Wisconsin. She got her bridesmaid dresses from another local Chicago store. I flew in from Texas on the Wednesday night before the wedding and tried my dress on at like 7:30pm. It was huge even though the sample fit fine from the same designer I tried on in Texas. I called the store the she ordered from but they basically said they were closing and in a half hour and too bad. The whole bridal party was leaving for Wisconsin on Thursday morning and I needed the dress done that night. I found Marrilee Bridal and that they were open until 9:00pm. In desperation I told them my story and begged for help. I was an hour away and couldn't be there until 10 minutes until 9:00 when they closed. Their seamstress was still there and they told me to come in. They were so nice and sympathetic and the lady did the alterations in 20 minutes while I waited!! They were not bothered they had to stay late for me. The dress fit perfectly! I was so happy and thankful that I cried! I don't usually write reviews but this place deserves for it to be known. Best customer service experience ever! more