I did my research before ordering with them for the first time and they seemed legit. I received an order confirmation but after 3 weeks I still had not received my order or even a shipping notification. I attempted to use the package tracker on their website, but it didn't work. Since I was at work I sent an email to the company's customer service, which went unanswered. After a second email to customer service a few days later I finally received a call and was told they would resend the package to me. Well, that package never arrived and they have since stopped responding to my emails and phone calls. I filed a claim with the Better Business Bureau, seeking a refund. They also ignored this claim and I've been told that my only recourse is small claims court at this point. Do yourself a favor and stick to Amazon or any other tried and true web retailers. Malexam, Inc will rip you off.
more