MacFarlane Energy

A technician from MacFarlane Energy repaired a problem for me. He explained just what was being done. Very professional, courteous and kind. His name was Dennis C. MacFarlane has very thoughtful employess. It is my pleasure having them has my provider of oil. Thank you more

Always great service from knowledgeable, experienced technicians willing to explain. more

Fantastic service! Very efficient and the problem was diagnosed very quickly. Problem occurred after standard business hours but Frank was able to come out within a 2 hour window which was phenomenal! Outstanding! more

Had an overnight problem with the heating system. Called in the AM. Darren C and assistant showed at 10. Very polite and professional. Problem solved in a half hour. A first rate experience. more

MacFarlane has had great service since the day we started with them. Their service call availability is amazing - usually same day - and it's often the same service people who come by. Dennis C came most recently when one of our radiators had gone cold. He went above and beyond to teach me about our hot-water heating system, passing on a few troubleshooting steps we can take on our own the next time there is an issue. He even gave me his radiator bleeding key. I would recommend MacFarlane to anyone. more

Wayne came to our house at 10pm on a Saturday night and helped us get our heat and hot water back. He was polite, knowledgable and extremely thorough. more

The team at MacFarlane Energy is great. Very responsive and quickly resolved the issues occurring with my heating system. My field tech, Mike M was a pleasure to deal with and explained the issue and the fix for my system in an easy to understand way. more

Mike M did a great job--was on time. knowledgeable and courteous. more

Just purchased a new home with heating oil. This is the first time I have had an oilheat home so I of course did not think to sign up with a company. I called just before 5PM and they had a guy out within an hour to get me heat and oil. A+ Service more

Dennis was both prompt and efficient. He explained why my heating system was doing what it was doing in an understandable manner. Issue resolved to my satisfaction. more

Mike M. was excellent. He clearly had superior knowledge of heating systems, and explained every step he did, in easy to follow layman's terms. I will probably, specifically request him, next time around. more

Rich was very kind, patient and professional. Thank you for your excellent service! more

Maintenance of oil burner I never met the tech but he was diligent and spent a long time doing the maintenance of the burner. more

Macfarlane oil is great! They are on time and afford the best service. Thanks a lot! Lei more

I am a long-time and very satisfied customer of MacFarlane Energy Company. Having grown up helping my father who was in the oil delivery and HVAC service business, and myself being a technically knowledgeable and very discerning person, I am pleased to honestly report that I have received consistently excellent service and timely and dependable oil deliveries for my home. In fact, MacFarlane also performed the installation of my home's replacement heating system in 1996, and that included a new oil tank, as well. Although all of the MacFarlane service techs know their stuff, for the last several years, I have requested "Mike M." to perform the annual tune-up for my home's furnace and hot water heater--he is simply exemplary in all regards!! During this year's service visit, Mike recommended that I also call for a spring clean-up of my central A/C system's drain, which apparently had been causing the pan below the evaporator to overflow. That can lead to corrosion.... 'Will do--thanks Mike! :-) One more thing: Calls to MacFarlane Energy's office are invariably answered by genuinely pleasant and very helpful persons. :-) In summary, I highly recommend MacFarlane Energy Company as a dependable supplier that you can rely on for all of your HVAC needs! Paul Z. Westwood, MA more