Ever since we moved in we have heard complaints about the security guard but two days ago we did encounter the wrath of his verbal abuse. Dont get me wrong, he definetly does HIS job but he does try to step over the line. My fiance was walking our dog aprox 12am with a close friend of ours. The security guard seen them and wanted to see my fiance's ID, keep in mind he was not concerned with our friend's ID. My fiance and our friend went into the apt and closed the door, he was getting his wallet for the guard. My fiance was still walking up our stairs when I heard what sounded like someone trying to kick down our door(I was asleep but that sure did wake me up and trust me its not easy to wake me up). I got up and went down there to see what was going on, the guard was running my fiance's info(still never even concerned with our friends id) and he was being beligerent and verbally abusive to my fiance. So was he protecting us the tenant or was he just bored of being alone at night and just wanted to get his kicks for the night? The leasing office claims that there was a complaint made about two guys walking around smoking weed-SO I ASK AGAIN WHY DIDNT HE GET OUR FRIENDS ID IF THERE WAS A COMPLAINT MADE ABOUT TWO GUYS< NOT ONE INDIVIDUAL-We've made several attempts to inform the leasing office and management about the guards demeanor at night time but nothing has been done to change his demeanor and no apologies have been made to us for the time and suffering we had to endure that night. The leasing office lady even told me she has never had any complaints about the guard and his demeanor-thats a lie because I know of at least two of our neighbors that have complained about his verbally abusive attitude. My advise is to have a tape recorder handy anytime you speak to any invividual that works for D&S management and make copies of any paperwork you give them because they will take the word of a pyscho guard over their PAYING CUSTOMERS anyday no matter the situation.
Pros: Friendly community, quiet, maintenence wo completed fast.
Cons: horrible parking lot, verbally abusive security guard-management does nothing about him either.
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