I contracted Lonestar to repair my flat roof, and was given a ""7 year warranty"". Unfortunately, neither the repair contract nor the warranty were worth the paper they were printed on.
Even though I made payment IN FULL, the roof continued to leak (in the exact same spot), and Mario Williams of Lonestar said he could not repair the roof or honor the warranty.
My experience with this company has been disastrous. Lonestar guaranteed the roof, so I paid final payment and then sunk a bunch of money into repairing the interior leak damage...two days later, it rained. Everything was ruined again—all my money wasted, and my tenants abandoned their lease because they were tired of listening to Mario's empty promises.
Mr. Williams promised on (4) seperate occasions to send refund payment, but never did. Yesterday I called him to check on the payment he promised was in the mail last Friday...when I identified myself on the phone, he immediately hung up on me.
Steer clear of Lonestar and Mario Williams!
Cons: Worthless contract / Worthless work / Worthless warranty
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