We only obtain raw virgin Remy hair directly cut from ponytails so all of the cuticles are facing the same direction. (This way the hair won’t turn into a rat’s nest after you wash it… if you have bought low-quality hair before then you know what I mean YIKES!) We seal all hair wefts with glue, so when you are running a brush through your hair it does not leave the floor looking like someone just shaved your head… and it keeps the wefts thin to make the hair easier to weave and lay flat. (Your stylist will thank you) We remove any nits by hand and only use organic apple cider vinegar and organic shampoos to sanitize our hair. We do not use insecticides or harsh detergents, that stuff just damages the hair and makes your head itch like crazy! No head patting necessary… we keep it itch-free around here. We don’t use any chemicals, perms, or hot curling irons on our hair to further prevent any damage or that crazy smell you get from those! No stinky hair here folks! All of those extra measures we do make our hair durable, shiny, and hair that will last! PLUS We will ship your order the same day if placed before 3 P.M. Eastern Standard Time and we always provide you with a tracking number for every one of your purchases!